Creatio Has Been Recognized in the SPARK Matrix™ for CRM Customer Engagement Center, 2023 by Quadrant Knowledge Solutions 

Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom, today announced it has been recognized in the Quadrant Knowledge Solutions SPARK Matrix™: CRM Customer Engagement Center, 2023 report. The evaluated product, Service Creatio, is an intelligent full-cycle service management platform.  

The Quadrant Knowledge Solutions SPARK Matrix: CRM Customer Engagement Center, 2023, includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides a competitive analysis and ranking of the leading CRM vendors in the form of the SPARK Matrix™. It gives strategic information for users to evaluate different vendors' capabilities, competitive differentiation, and market positions. 

Service Creatio can be deployed as a standalone application or as part of a CRM bundle. Service Creatio is an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom. Additionally, users can take advantage of Creatio’s composable application approach and leverage no-code capabilities of the platform to easily extend and customize the solution without a line of code and special skills needed. 

The composable no-code architecture brings workflow automation and CRM to a new level. Since all the components are pluggable, replaceable, and reusable, the significant amount of configuration, customization, and development work is now replaced by the process of assembling applications with available blocks and components. No-code creators have the tools needed to turn any newly developed functionality into composable elements that can be reused in the future. 

The full report is available on the Quadrant Knowledge Solutions website to active subscribers or for purchase.  

Request a live demo of Service Creatio.  

About Quadrant Knowledge Solutions  

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients as a strategic knowledge partner in achieving business transformation goals with Strategic Business and Growth Advisory Services. Quadrant's research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.  

For more available research, visit: https://quadrant-solutions.com/market-research/    

About Creatio   

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio’s DNA.