We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets.
Working on our team as a Business Analyst position involves:
- gathering requirements from multiple stakeholders, finding out clients' business needs;
- producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others;
- system customizing with the help of low-code instruments;
- holding training sessions for clients.
Candidate Expectations:
- fluency in English and Spanish, ability to communicate complex ideas effectively — both verbally and in writing;
- 2+ years of experience in IT projects implementation;
- deep understanding of industry models;
- knowledge of data exchange technologies and BPMN;
- understanding IT solutions architecture;
- experience with CRM software.
What you should expect from us:
- the award-winning product (a Leader in Gartner Quadrants) to be proud of;
- a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
- culture of genuine care, ownership, dedication, and high standards (learn more here);
- a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- caring for your health: Creatio offers several options for medical insurance together with our medical partner;
- Creatio offers all team members competitive pay;
- paid leave options for life-qualifying events, sicknesses, etc.