Single Knowledge Base
Keep all necessary files and publications in a single knowledge base: articles, scripts, guidelines for new employees, document templates, presentations, answers to frequently asked questions, and any other useful materials. The knowledge base takes on features of social networks — users can ‘like’ posts and share ideas and comments. This helps other users to quickly and easily find the most popular presentation or the most useful answer.
Articles Directory Management
Group an extensive catalog of knowledge base articles to quickly find popular documents and publications. Arrange tags and cross-references between articles for easy searching, and also add articles that you often use to "Favorites".
