Empowering Book Publishing Excellence:

How Creatio’s No-code Platform Transformed a Leading Publisher’s Workflows

Explore the paradigm shift as non-tech-savvy users embrace visual drag-and-drop tools, creating custom solutions and reducing dependency on IT intervention

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Creatio’s customer, a leading book publishing company, is standing out amongst the competition because of its adoption of Creatio’s no-code platform for workflow automation and CRM.

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The publisher, who provides services to authors, had a clear goal in mind: streamline their processes, minimize deviations from standardized procedures, and eliminate the dependency on IT intervention, allowing them to concentrate more on their core competencies and delivering an exceptional publishing experience to their clients.

Creatio’s no-code platform encourages non-tech-savvy users to design and build solutions through visual drag-and-drop tools, encouraging all users to embark on a journey of innovation and automation. The platform offers a wide array of pre-built elements, modules, and templates, enabling users to assemble their customized solutions with ease. The leading publishing company saw immediate benefit from Creatio’s offering.

We’ve taken the Creatio system, and I’ve used my 20 years of experience in the industry to understand the needs of the department and I was able to take that knowledge and basically create about 70% of the processes myself. Without that IT background, I was able to go in [to the system] and learn and develop the processes in about 3 weeks.

Trina

from the leading publishing company

Trina

from the leading publishing company