Creatio 8.2 Energy is a major milestone for the entire Creatio product line featuring a transition to an AI-native architecture. The new release includes four major areas of innovation: Unified AI Architecture, No-code Enhancements, Modern CRM Experiences, and support for Accelerated AI Adoption.
Creatio’s unified AI architecture is designed to empower organizations with intelligent automation and provide a “human in the loop” approach to assisting end users in completing tasks. It brings together predictive, generative, and agentic AI to deliver a comprehensive solution for modern business automation.
Predictive AI: Offers data-driven recommendations (e.g., next best actions for sales).
Generative AI: Automates content creation, like personalized emails or meeting summaries.
Agentic AI: Executes tasks autonomously, such as scheduling meetings or updating records.
AI Command Center is a new consolidated workspace for AI Skill creation, management, and analytics. It offers full visibility and control, allowing businesses to easily scale AI capabilities to match their needs.
AI Skills within Creatio AI enable intelligent automation, ranging from data analysis and content generation to workflow execution. easily configured, customized, and extended to address a wide variety of business scenarios.
AI Command Center provides centralized tools for managing all AI capabilities, allowing users to monitor, configure, and optimize AI-driven workflows from a single interface. real-time visibility into the performance and usage of various AI Skills, ensuring that organizations can easily adapt AI processes to meet evolving business needs.
Creatio AI makes building AI-driven apps accessible to everyone, enabling the creation and extension of AI Skills without any coding. With easy-to-use no-code tools, users can design new AI Skills or enhance existing ones, allowing Creatio AI to understand and resolve user requests with precision.
Create AI Skills Effortlessly: using natural language to define tasks and automate processes – no coding or technical skills required.
End-to-End Automation: automating workflows for both simple tasks and complex multi-step processes.
Manage AI Patterns in One Place: across all three AI patterns—prescriptive, generative, and agentic— in a single console.
The latest release also brings over 80 new features and enhancements to Creatio’s leading no-code tools, further improving productivity and providing richer no-code experiences.
Creatio Energy delivers a set of out-of-the-box AI Skills which are available to enable intelligent sales, marketing and services processes.
Creatio AI Skills for Sales: Meeting Scheduling, Conversion Score Insights, Lead and Opportunity Summaries
Creatio AI Skills for Marketing: Bounce Responses Analysis, Enhanced Email Subject Lines, Text Rewriting, Text Translation
Creatio AI Skills for Services: Case Resolution Recommendations, Case Performance Analysis, Case Summaries, Knowledge Base Articles
The latest release also brings over 100 new features to Creatio’s CRM applications, focusing on enhancing usability, data access, and productivity. Some major enhancements include: a brand new drag-and-drop Email Designer, revamped Product Catalog, redesigned pages for Order and Contract Management, improved navigation panels, Ada AI chatbot integration, embedded Google Analytics integration, and many others.
Creatio AI is designed to make AI adoption easy and frictionless, allowing organizations to confidently integrate AI into their business processes while managing costs and optimizing value.
Transparent Pricing with No Hidden Fees by including All AI features in the base platform license.
Straightforward, Consumption-Based Pricing allows you to scale AI usage based on actual token consumption, allowing pay-as-you-go flexibility.
Bundled Consumption for Easy Access makes it simple for businesses to get started. Every Platform license includes bundled consumption for easy trials and pilots.
Comprehensive Management is provided by the AI Command Center which allows you to manage and govern usage, control access and permissions with customizable dashboards.
Creatio's approach to AI adoption empowers businesses of all sizes to begin to integrate intelligent automation into their workflows quickly and efficiently, while keeping AI implementation straightforward and cost-effective.
