Paul Greenberg, one of the world’s most recognized CRM analysts, to share insights on customer engagement and customer experience at bpm’online Global Tour in London

Bpm'online, who provides unique synergy of BPM technologies and CRM to empower organizations to accelerate their time-to-strategy execution, today announced that Paul Greenberg, the author of the best-selling ‘CRM at the Speed of Light’ and Managing Principal of The 56 Group, LLC will be the featured guest speaker presenting on customer engagement and customer experience strategies at bpm’online Global Tour in London, on June 20, 2017. 

Paul Greenberg is one of the world’s most recognized CRM analysts who has played a tremendous role in the industry’s development and is sometimes referred to as the Godfather of CRM. Event attendees will have the exclusive opportunity to listen to Paul’s speech “Delivering on customer engagement and customer experience strategies to win the battle for the 21st-century customer” followed by an engaging Q&A session. Paul will shed light on the building blocks needed to quickly and successfully execute on a customer engagement strategy and empower organizations to deliver unique, repeatable and excellent experiences to their customers. 

Event guests will also hear bpm’online’s CEO and Managing Partner, Katherine Kostereva, deliver the keynote “The art of accelerating time-to-strategy execution”, as well as Matthew Tharp, Chief Evangelist at bpm’online, who will conduct an insightful presentation and share some critical success factors on how businesses can win in the era of hyper-speed. 

Bpm’online Global Tour’s primary goal is to unite business and technology leaders striving to transform their organizations to attain the fastest time-to-strategy execution. During the event, guests will have the opportunity to learn innovative ideas for strategy execution, network with peers as well as explore next-gen technologies to stay ahead of the curve of rising customer expectations in the digital era. 

“Bpm’online Global Tour events in 2017 have been tremendously successful and enjoyable meetups, and now our team is ready to put its drive and passion for another great event in London! With Paul Greenberg as a featured guest speaker, I’m sure this is going to be a highly energetic gathering full of inspiring speeches and best practices in strategy execution, customer engagement, and business processes management,” said Katherine Kostereva, bpm’online’s CEO and Managing Partner.

Visit Global Tour London 2017 to learn more or to register for the event. Attendance is free, but seats are limited. 

About bpm’online

Bpm'online provides unique synergy of BPM technologies and CRM for sales, marketing, service to empower organizations to accelerate time-to-strategy execution. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.