Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique no-code composable architecture.
With our record-setting pace of growth, we're seeking a highly valued Partner Account Manager who will play a crucial role in the relationship management of our partner accounts in Australia, including ensuring a steady pace of acquisition and overall partner’s health, retention, and growth.
We're growing rapidly and welcome candidates located in Australia, Sydney to join us in driving the future of business technology.
Responsibilities:
Network Growth
- Searching, identifying, and reaching out to potential target partners in the region.
- Conducting Partner Program presentations, arranging demos, and organizing top-to-top meetings to ensure efficient new partner acquisition.
- Supervising the onboarding and enablement process.
Partnership Development
- Building strong relationships across various roles within partner organizations; serving as a trusted advisor to support partnership growth and acting as the main point of contact for day-to-day needs.
- Creating a business plan with each partner, including co-marketing, sales, and pre-sales activities.
- Performing quarterly business reviews with partners to monitor performance and improve traction.
- Ensuring partner training and certification to establish a strong Creatio practice.
- Conducting regular check-in calls with partners to explore new growth opportunities and reinforce the genuine care approach.
- Managing the renewal process for annual agreements.
Partner Sales
- Developing a lead generation engine with partners to grow the pipeline.
- Leading the qualification process with partners to score and identify target customers.
- Collaborating on a joint sales approach between partners and the Creatio Sales Team.
- Monitoring traction and delivering additional sales training to drive joint opportunities.
- Supporting partners in closing deals by aligning the necessary resources from Creatio and actively participating in the sales process.
Requirements:
- Minimum of 3+ years of experience in a software/SaaS B2B environment, with a successful background in client and partner management.
- Proven experience in managing partner accounts.
- Strong personal network within the region.
- Solid understanding of key industry trends and dynamics, with the ability to identify and prioritize high-revenue potential partners.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong, long-term business relationships.
- Passionate about sales; results-driven, self-motivated, and highly energetic with a naturally engaging presence.
- Strong analytical, strategic thinking, and problem-solving skills.
- Exceptional verbal and written communication skills.