We are looking for a Customer Data Specialist to lead and enhance our customer database, supporting informed decision-making and boosting customer engagement.

Responsibilities:

  • Evaluate and qualify raw leads to ensure their relevance and readiness for further outreach.
  • Perform data enhancement activities to improve the accuracy and completeness of customer information.
  • Execute deduplication processes to remove redundant entries, ensuring a clean and accurate database.
  • Implement segmentation strategies to categorize accounts based on criteria within Creatio.
  • Prepare and optimize audience data to enhance engagement before, during, and after events.
  • Assist related departments in preparing targeted mailing lists based on specified criteria.
  • Be prepared to take on various tasks to maintain and optimize the customer database.

Requirements:

  • Partially or fully completed higher education (preferably in technical or non-humanities fields).
  • Ability to work with large volumes of information.
  • Strong ability to analyze and interpret data.
  • Attention to detail, work discipline, and commitment to quality.
  • Familiarity with platforms like Facebook and LinkedIn is a plus.  
  • Skilled with search engines and internet research.
  • Proficiency with MS applications functionality.
  • English level — Intermediate or higher.

What you should expect from us:  

  • The award-winning product (a Leader in Gartner Quadrants) to be proud of.
  • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
  • Culture of genuine care, ownership, dedication, and high standards (learn more here).
  • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
  • Caring for your health: Creatio offers several options for medical insurance together with our medical partner.
  • Creatio offers all team members competitive pay.
  • Paid leave options for life-qualifying events, sicknesses, etc.
  • Nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.