One of the largest distributors in North America for wheels, automotive accessories, and tools for vehicles and trailers chooses Creatio’s no-code platform to quickly deliver improved customer service experiences
Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom, today announced Thibert, one of North America’s largest distributors of automotive parts, is using Creatio to innovate faster and deliver exceptional customer service to over 15,000 clients.
With over 45 years of success, Thibert is becoming one of the largest distributors in North America for wheels, automotive accessories and tools, and parts for recreational vehicles and trailers. Founded in Quebec, Canada, with a growing presence in the United States, the company also carries an inventory of home, sports, and leisure products and is an accredited supplier of personal protective equipment.
The distributor, however, was tied down by manual processes that hampered customer service operations. By adopting an agile CRM solution built on top of a no-code platform, Thibert aimed to ameliorate their customer-facing workflows, benefiting clients with faster responses and improved services. With Creatio’s no-code platform, the supplier inherited the freedom to bring their ideas to life faster than ever before.
“We purchased the product, started implementing, and three months after we went live.” — Patrick Brunet, Web Developer Director, Thibert, Inc.
Discover how Thibert is using Creatio to push the quick win deliverable projects through the pipeline.
About Creatio
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio’s DNA.
