Bpm'online, a global business software company leading in the space of business process automation and CRM, is excited to announce that it has been recognized as a Leader in the 2H2018 CRM Technology Value Matrix for the third year in a row.
Being the one of the most reputable providers of investigative information technology research and advisory services, Nucleus Research delivers insight and guidance to help their clients make the best decisions. In the CRM Technology Value Matrix, the vendors are measured on both usability and functionality – key drivers of value – and placed into four categories: Leaders, Experts, Facilitators, and Core Providers.
Bpm’online is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. Developed on top of the intelligent BPM platform, bpm’online CRM provides its users with extensive tools to manage a complete customer journey, from the first point of contact to customer service. According to Nucleus Research, “On the technology front, CRM buyers are still often making separate decisions for sales, marketing, and service automation — and separate decisions for different functions within those pillars — so vendors with a strong integration and platform message are making themselves more attractive.”
“I believe our strong, proven by many years, position as a Leader in Nucleus CRM Technology Value Matrix is based on the ultimate value our technology brings to our customers. Bpm’online relentlessly works on its products advancement, offering top-notch usability and functionality that is highly demanded by businesses across the globe.” – commented Katherine Kostereva, CEO and Managing Partner at bpm’online.
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About bpm’online
Bpm'online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of bpm’online is to help companies ACCELERATE!
For more information, please visit www.bpmonline.com
About Nucleus Research
Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value.
For more information, visit www.nucleusresearch.com
